Privacy Policy
Last Updated: 03/12/2025
At Expandza, we value your privacy as much as we value your business. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our digital marketing services.
1. Information We Collect
We collect information to provide better services, analyse performance, and deliver measurable results.
- Personal Data: Name, email address, phone number, business name, and other details when you voluntarily fill out a form, request an audit, or interact with our chatbots.
- Technical Data: IP address, browser type, time zone setting, and device information collected via cookies.
- Usage Data: Information about how you use our website, including the pages you visit and the time spent on them.
2. How We Use Your Data
We use your data for legitimate business purposes to deliver the results you expect:
- Service Delivery: To provide our SEO, PPC, and Automation services and to manage your account.
- Communication: To contact you via Email, WhatsApp, or SMS regarding your inquiries, service updates, or consultation requests, based on the contact details you have voluntarily provided via our forms or chatbots.
- Marketing & Retargeting: To show you relevant advertisements on third-party platforms (like LinkedIn, Google, or Meta) based on your interest in our services.
- Improvement: To analyse data trends and improve our website’s functionality and user experience.
3. Sharing of Information
We never sell your data to third parties. However, we may share data with trusted third-party service providers who assist us in operating our business:
- Ad Platforms: Google Ads, Meta (Facebook/Instagram), and LinkedIn (for ad targeting and analytics).
- Automation Tools: WhatsApp API providers, CRM systems, and Email marketing platforms used to manage our communications with you.
- Legal Requirements: If required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information.
- Essential Cookies: Required for the website to function properly.
- Marketing Cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user (e.g., Facebook Pixel, Google Tags).
- You can instruct your browser to refuse all cookies, but some parts of our website may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any information you believe is inaccurate.
- Deletion: Request that we delete your personal data from our systems.
- Opt-Out: You may unsubscribe from our marketing communications (Email/WhatsApp) at any time by clicking the “unsubscribe” link or replying “STOP”.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: aishwarya@expandza.in
- Address: Jaipur, Rajasthan, India.